Privacy Policy

Studio September LP herein refers to “Studio September”, “we”, “us”, and “our” is committed to protecting the personal information you give to us. When you trust us with your information, we make certain that we are valued by your information by not sharing them with unauthorised third parties.

Collection and Use of Personal Information

We are committed to providing better service to all our clients. The information we collect and information is only used to improve the communications, personalization of marketing strategy, and technology development based on your preferences.

You are not obligated to provide us with the requested personal information, however, to be able to receive some of our services required of your personal information. We also need to collect your personal information during any loyalty program registration in the future to deliver added benefits service to our loyal clients.

What Personal Information We Collected From You

To provide you with our services and create a personal experience, we need your personal information. The personal information means to identify you as a real person or individual such as name, gender, date of birth, email address, and telephone number. We also may collect any other information such as credit card information that will be protected and treated respectfully for the transactions and internal database.

We will request you to provide the personal information when you book any services from Studio September. We will collect all the personal information that you provided to us directly. Please remember, your data will never be shared with unauthorised third parties. Therefore, we will share the information only for legal purposes, banking, and also service providers such as credit card companies.

The Purposes of Personal Information Collected

There are several purposes of collecting your personal information, such as:

  1. We like to communicate directly with you through email and phone to deliver news, promotions, updates, and solving issues that you may have with our products and services.
  2. We use your personal information to help us operate, maintain and improve our products and services, develop the marketing and promotional campaigns, and deliver the most appropriate products and services to meet all customers’ needs.
  3. Measure the effectiveness of marketing campaigns by monitoring the customers’ interest by the promotion, products, and services we offer to customers.
  4. Decide and develop marketing strategies that help us to grow the business. Our goal is to meet or exceed our customer satisfaction.
  5. Personal disclosure to third parties including credit card verification details.
  6. Comply with legal requirements, law enforcement, and other regulatory requirements.

How We Process Your Data

Data processing is done by computer and/or IT system database following the purposes of data collection. The data accessed only to certain persons in charge involved with the operation such as the website admin, system technical & IT department, marketing team, and accounting. There are also external parties involved in data processing such as credit card companies and banking.

Data Security

The personal data is strictly not to be shared or sold to unauthorised parties. We treated your data seriously to prevent lost, used, altered, disclosed, or accessed by unauthorised parties. The data will keep confidential with restricted access only by employees and business partners that need such information.

Data Retention

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore, we will retain and use data as necessary to gather information for internal research purposes, fraud prevention, accounting, and reporting purposes and comply with legal obligations.

Links to Other Sites

Our website contains hyperlinks to other 3rd party sites. Please note, however, that Studio September does not share personal information with any of these sites, and we are not responsible for their content and/or privacy policies.

Cookies

We live in the digital era that “cookies” are part of our online activity on the internet. Nowadays, all places we visit on the internet will have cookies. For some users, cookies might sound threatening for their privacy but, for others, it can be an advantage. Cookies is designed to understand internet user behaviour which helps the business personalise and tailored the promotion, targeted marketing, products, and services of each customer. From that, we can offer you products and services, marketing communications, and promotions according to your desires

The cookies help to track your pattern during your session when visiting our website therefore we understand user behaviour which is very useful for our marketing and promotional purposes. They allow us to count your visit and show traffic on the part of the website that users heavily visit.

You should remember that the cookies will not steal their personal information or important data from your computer. Also, the cookies will not harm your device or system. The cookies that we used will only be for online shopping and monitoring users’ behaviour during visiting the website. The sensitive information will not be collected and all the information gathered will not be personal information.

However, you can disable cookies by deleting or blocking cookies on your web browser or device depending on your preferences. Please note that some services or features of the Studio September website may not be available once cookies are disabled.

Privacy Policy Updates

This privacy policy may be updated from time to time. We will not make major changes and reduce your rights without your consent. We will announce if there is a significant update in this privacy policy and indicate the last date changes were published.

Contact Information

If you have any questions about this Privacy Policy, you can contact us:
Email: [email protected]

Owner and Data Controller
Address: 5 South Charlotte Street Edinburgh, EH2 4AN United Kingdom